Cancellation of virus Protection and renewal /billing

Hello Eduardo,
As per your request, I have cancelled your AVG Antivirus automatic renewal. The license will not be renewed and no money will be taken from your account for the renewal. However, I see that your AVG Antivirus is already renewed for this year so you can submit a refund request here (https://www.avg.com/en-us/how-to-cancel-avg-subscription), once you submit the refund request our refund team will contact you as soon as possible via email with the refund confirmation.
Best regards,
Alok.

My  subscription for virus protection expired  .  I no longer wish to renew this.  I am unable to access this thru My Account in order to cancel, as it erroneously does not recognize my subscription and I am unable to create a new account using my current email address.  Please CANCEL  my subscription and automatic extension/renewal for which I do nor wish to be billed    
No pedido 79259370, Avg :701-9223612
  • October 9, 2017
  • ·
  • Lik

Hello Eduardo,
As per your request, I have cancelled your AVG Antivirus automatic renewal. The license will not be renewed and no money will be taken from your account for the renewal. However, I see that your AVG Antivirus is already renewed for this year so you can submit a refund request here (https://www.avg.com/en-us/how-to-cancel-avg-subscription), once you submit the refund request our refund team will contact you as soon as possible via email with the refund confirmation.
Best regards,
Alok.