Hello Ian,
We are glad to clarify this for you.
You have two subscriptions of AVG Internet Security Multi-device registered with your account expiring on Dec 11, 2019 and Mar 13, 2020.
Auto-renewal service was already cancelled for these subscriptions and you will not be charged automatically in future.
The e-mail notice you received is an automated one and to refran from these notices, we made certain changes. So, you will not be getting any such e-mails.
Thank you for your understanding.
I have received an email today reminding me that I have an account due for renewal on the 12th December. I have cancelled the account and received emails acknowledging the cancellation. Please update your records regarding this account. I do not want to renew it.
ian McCabe
Hello Ian,
We are glad to clarify this for you.
You have two subscriptions of AVG Internet Security Multi-device registered with your account expiring on Dec 11, 2019 and Mar 13, 2020.
Auto-renewal service was already cancelled for these subscriptions and you will not be charged automatically in future.
The e-mail notice you received is an automated one and to refran from these notices, we made certain changes. So, you will not be getting any such e-mails.
Thank you for your understanding.