Cancelling auto renewal and getting a refund

Hello Douce,

We see that you have already submitted the refund form.

This will be enough. Our refund team will process refund and contact you via email with the necessary information.

We appreciate your time and co-operation.

Hi, 
I just received an email with regard to a bill of $50 which I didn't agree to. Would like to cancel the "subscription" and get a FULL refund for that. Have submitted the refund form but am unsure if that is sufficient. Please get back to me ASAP. 
Douce

Hello Douce,

We see that you have already submitted the refund form.

This will be enough. Our refund team will process refund and contact you via email with the necessary information.

We appreciate your time and co-operation.