Cannot connect to VPN

Hi Stephen,

We are sorry to hear this.

We will help you to resolve the issue

Could you mention the current Geo location?

Please try to change the location in the VPN and check for the issue again.

Keep us posted.

My vpn when I connect says you must first connect to the internet. I am connected to the internet. 

how do I fix this

Stephen

My location was London.

I  have as tried two other  locations,  but it still says the same that I need to connect to the internet.

I would grateful for the next thing to try

Stephen 

Hi Stephen,

We are sorry to hear this.

We will help you to resolve the issue

Could you mention the current Geo location?

Please try to change the location in the VPN and check for the issue again.

Keep us posted.