Cannot download Secure VPN?

Hi Jessica,

Sorry to know about the situation.
I see that you already contacted our Chat Team and your issue was resolved.

Please feel free to contact us for any further assistance with AVG.

So, I have paid for the VPN and tune up at the same time. Tune up I was able to download and access no problems. The VPN however, I cannot even download it! Any suggestions? It just keeps offering me the free trial, or to pay for a subscription and when I try to load the free trial to see if it will recognise me it wants all my payment information again. 

HELP!

Hi Jessica,

Sorry to know about the situation.
I see that you already contacted our Chat Team and your issue was resolved.

Please feel free to contact us for any further assistance with AVG.