Cannot establish secure connection after AVG Internet Security update

AVG Protection
4

Hello Jan,

I am sorry to hear that you are facing an issue with the browser after updating AVG. Please disable AVG (Open AVG Internet Security > menu > settings > Troubleshooting > Passive Mode > Turn off the AVG Passive mode) and check if you are able to access the Edge Browser. Also, please try to access the websites in a different browser and check it.

Do also provide the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of the error message to assist further.

1

The Edge browser gives error message 'cannot establish secure connection' when trying to reach google.com or even avg.com. This happened after an AVG Internet Security update (17.6.3029). Problem goes away after disabling AVG. Problem does not occur with Chrome browser.

3

Jan, thank you for trying the steps. I have sent you an email, please follow the email instructions to get in touch with the remote support. They will analyze the issue with AVG and fix it with free of cost.

2

Hello Jan,

I am sorry to hear that you are facing an issue with the browser after updating AVG. Please disable AVG (Open AVG Internet Security > menu > settings > Troubleshooting > Passive Mode > Turn off the AVG Passive mode) and check if you are able to access the Edge Browser. Also, please try to access the websites in a different browser and check it.

Do also provide the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of the error message to assist further.