Cannot find my subscription in my account

General discussion
3

Hello Sigrid,
You've reached the AVG community support forum.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

1

Hallo,
I just got a new laptop en wanted to install my AVG Internet Security. About 10 months ago I bought a 2-year subscription via Groupon. It's on my 'old' laptop and there it shows 429 more days until expiration.
Unfortunately, when logging in online (account.avg.com) my name is shown, it says I'm logged in, but when retrieving subscription, it says there aren't any ...

So I have no Idea how to install AVG Internet security on my new laptop (and pittily enough I do not know my activationcode) ...

I am grateful for any help!

Greetings from the Netherlands,
Sigrid

2

Hello Sigrid,
You've reached the AVG community support forum.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.