Cannot locate my XT1585 Motorola Phone

Hello Sergio,

I am unclear from your recent post.

Please let me know if you are trying to connect your phone to your PC.

If yes, is AVG anyway blocking this connection?

Please help I cannot locate my XT1585 Motorola Phone.

I am testing to see if I can connect to my phone but cannot connect even though I have it on my desk and my data is on.

Kindly assist. Much appreciated.

Hello Sergio,

I am unclear from your recent post.

Please let me know if you are trying to connect your phone to your PC.

If yes, is AVG anyway blocking this connection?

Thank you for the detailed information.

To best assist you with this, I suggest you to contact our mobile support.


Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select platform as "Android" and the name of AVG Program that you have installed on your mobile. In the description please completely explain your issue and click on "Email" option. When filling out your details choose "Yes" to the question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version. The AVG mobile team will reply to you via email with a resolution.