Cannot open web pages or make payments

AVG Protection
3

Hi Sue,

We are sorry to hear this.

Let us work together and resolve the issue.

Some websites and servers will restrict VPN use. In order to isolate whether AVG Secure VPN is causing this issue.

Please try to disable the AVG Secure VPN and check for the issue again.

If the issue persist, try to disable the AVG Internet Security and check for the issue again.

Refer this article for disabling AVG https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus

Let us know, the status of the issue.

1

What part of my AVG Subscription is suddenly causing this to come up

Can’t connect securely to this page

This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner.

Try this:

 it is so frustrating and for the past 3 days I have been unable to make my usual payments online because of this.

Thank you

Sue
2

Hi Sue,

We are sorry to hear this.

Let us work together and resolve the issue.

Some websites and servers will restrict VPN use. In order to isolate whether AVG Secure VPN is causing this issue.

Please try to disable the AVG Secure VPN and check for the issue again.

If the issue persist, try to disable the AVG Internet Security and check for the issue again.

Refer this article for disabling AVG https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus

Let us know, the status of the issue.