Hello Ken,
Please let us know if you receive any error message when you try to restore the file from the Quarantine.
If you do, please share us the screenshot of the error message, so that we can check and assist you further.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us updated.
Hi, I am playing a game and the .exe file was tagged as quarantined but I was using it without issues. When i try to restore and add exception, it now says it cannot be restored.
Thank you for sharing the screenshot, Ken.
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Hello Ken,
Please let us know if you receive any error message when you try to restore the file from the Quarantine.
If you do, please share us the screenshot of the error message, so that we can check and assist you further.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us updated.