Cannot save to Microsoft OneDrive

AVG VPN
3

Hello Patricia,
Thank you for contacting AVG.
We're sorry to hear that you are facing an issue with OneDrive.
We're glad to help you.
Please clarify whether you suspect that AVG causing this issue.
Also, please check whether the Microsoft OneDrive app, and other necessary applications/windows features are wake in the AVG TuneUp > Speed up > Background & startup programs.
If it is listed in sleep mode, please wake and check the status.
Thank you.

2

Hello Patricia,
Thank you for contacting AVG.
We're sorry to hear that you are facing an issue with OneDrive.
We're glad to help you.
Please clarify whether you suspect that AVG causing this issue.
Also, please check whether the Microsoft OneDrive app, and other necessary applications/windows features are wake in the AVG TuneUp > Speed up > Background & startup programs.
If it is listed in sleep mode, please wake and check the status.
Thank you.

1

I try to save documents to Microsoft OneDrive but I get the error message from Microsoft that I'm not connected to the internet (but I am connected.)  I can retrieve documents from OneDrive, but I cannot save any.