I know how to uninstall properly. My problem is that following the update to Big Sur 11.5.1, AVG has disppeared from my Applications and computer. However, when I try to download it, the computer tells me that AVG is installed on my computer and to un-install the previous edition that doesn't appear to be present on my computer.
Hello Min,
We are sorry to know this.
We would request you to refer this article: https://bit.ly/3xjnqUU to uninstall AVG AntiVirus from your Mac.
Thank you and please keep us updated.
We understood your concern, Min.
We request you to remove the AVG traces manually by getting to the below path:
Library/Application Support/AVGAntivirus/
Once it's removed, restart your Mac and install AVG Antivirus as mentioned in this article.
If the issue persists, please reply with the screenshot of the error message received while reinstalling AVG.
Refer to this https://bit.ly/2Y6RCDP article for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
I know how to uninstall properly. My problem is that following the update to Big Sur 11.5.1, AVG has disppeared from my Applications and computer. However, when I try to download it, the computer tells me that AVG is installed on my computer and to un-install the previous edition that doesn't appear to be present on my computer.
We are sorry to know this.
We would request you to refer this article: https://bit.ly/3xjnqUU to uninstall AVG AntiVirus from your Mac.
Thank you and please keep us updated.