Cannot uninstall McAfee hence cannot install AVG Antivirus

AVG Protection
3

Hello Denise,

I am sorry to hear that. Please use this link http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp to remove McAfee from your computer and then click this link https://support.avg.com/SupportArticleView?l=en&urlName=Download-and-install-AVG-Protection to install AVG Internet Security program.

If you face any difficulties in removing McAfee, please contact Microsoft support http://support.microsoft.com/default.aspx?ln=en-ca
to assist further.

Thank you.

1

Hi, 
I have gone into control panel to try to uninstall McAfee but it never goes away despite the process.  But because of its presence,  I cannot install AVG Antivirus.   What can I do to get rid of McAfee? If l try to uninstall it again , the window says navigation to website is cancelled.

2

Hello Denise,

I am sorry to hear that. Please use this link http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp to remove McAfee from your computer and then click this link https://support.avg.com/SupportArticleView?l=en&urlName=Download-and-install-AVG-Protection to install AVG Internet Security program.

If you face any difficulties in removing McAfee, please contact Microsoft support http://support.microsoft.com/default.aspx?ln=en-ca
to assist further.

Thank you.