Dear Mister,
I have a licentie and wil cansel this but my big problem with AGV is there is not any clear statement how to do or e-mail address telephone etc. please help me asap an explane how todo. I,m waiting your replay .
Molenaar
Hi Jilles,
We're sorry to know that you've decided to cancel the subscription.
Upon checking your account, we see that AVG Internet Security is renewed, as it was enrolled to automatic renewal (still enabled).
You'll be able to manage subscriptions from your AVG My Account. However, if you wish to avoid future charges, let us know. We'll be able to cancel the subscription (automatic renewal) from our end.
Regarding the card details, you may need to raise a request by visiting this link. You'll be able to review data we collect & proceed further.
The reason being, we do not have access to your personal info as it is stored in a secure server.