Can't access my settings in the application

General discussion
6

You need to clear the Google Play cache and uninstall the Google Play Store update.
Go to Settings> Application manager, find Google Play, and tap on it.
Click on "Clear cache". Then tap Uninstall updates. When you're done, restart your device.

5

Hello,

There isn't a clear tool using the first link you sent to me. In fact the one that you sent seems to be a broken link as I cant view it.

1

Hello,
I'm having trouble accessing my settings at the moment. Everytime I try, it prompts me to input my password but it just keeps telling me that it's the wrong password. I've tried changing it twice and still nothing has changed. I can sign in and out of my account just fine but it still wont recognise my password as correct when I use the exact same one to sign in.

I'd love a hand with this ASAP

2

Hello,

There isn't a clear tool using the first link you sent to me. In fact the one that you sent seems to be a broken link as I cant view it.

4

I've looked into it farther, and I think what is wrong is that I've forgotten my AVG Internet Security Interface password. I've followed the link that explains what to do, but it's currently down for maintenance. Please get back to me soon, the app won't even let me purchase a new subscription.

3

We sincerely apologize for the difficulties you are currently experiencing, Matthew. 
I've offered a free remote assistance by email. Please check for the email and connect to our AVG remote team to resolve this issue.
Thank you.