It's me again. I did a scan and got the same thing as before. Only this time everything was coming up blank. I finally just had to uninstall the anti tracker software and everything worked. I was having to put every website I was trying to get up in the allow area and save it. Very tedious and time consuming. I'm using Chrome on windows pro 7
I did a scan on my PC and now I can get gmail but all my access to any of the features are stripped and I can't get any of my regular sites up. I tried undoing everything the scan did and that didn't help either.
Hello Susan,
We regret the inconvenience this has caused you.
Could you let us know the name of the AVG program you used to run the scan?
What exactly happens when you try to access the frequently visited sites?
Did you receive any threat/error messages?
If you did, please share us it's screenshot, so that we can check & help you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance!
Hello, Midhun, I went in and ran everything again. When I brought my browser back up it all works! So thank you very much. I don't know what it was but the re scan took care of it.
Hello Robin,
We are sorry to know that. We will check and help you to resolve it. Could you please write back to us from own post? So, we can check the account and help you further with it. Thank you.
Susan, we're sorry to hear that you're facing this trouble, we regret the inconvenience caused.
We've sent you an email that offered free additional support to investigate and resolve this issue.
Please check for the email and revert to us.
Thanks for your understanding in advance.
I put an answer and three photos but don't see them when I refresh.
Hello Susan,
We regret the inconvenience this has caused you.
Could you let us know the name of the AVG program you used to run the scan?
What exactly happens when you try to access the frequently visited sites?
Did you receive any threat/error messages?
If you did, please share us it's screenshot, so that we can check & help you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance!
Thank you for sharing the screenshots, Susan.
To further investigate this issue & help you resolve it, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.
It's me again. I did a scan and got the same thing as before. Only this time everything was coming up blank. I finally just had to uninstall the anti tracker software and everything worked. I was having to put every website I was trying to get up in the allow area and save it. Very tedious and time consuming. I'm using Chrome on windows pro 7
I put an answer and three photos but don't see them when I refresh.
I have already done that to numerous sites and they come up but I don't have time to put every link I have to go to to be recorded in AVG. It's ridiculous! I had to put three in before I deleted it one morning and it doesn't alway certify that I will get in the next time. The sites also keep trying to load and don't completely load. Th anti tracker is just too encompassing of all sites.