Can't Activate, getting frustrated

General discussion
3

Hi William.
We regret the inconvenience caused. We'll certainly help you with activating the product.
Could you share a screenshot (https://bit.ly/2WiMpap) of the expiry notice that you see on the user interface?

1

I entered my activation code, twice now, and it doesn't want to recognize that I have purchased the AVG Tune-up Software.  Getting upset with AVG.  :-(   When I click on my icon to run the software, it acts like I haven't purchased the software (but I have, and confirmed with my activation code) .  What do I do?

2

Hi William.
We regret the inconvenience caused. We'll certainly help you with activating the product.
Could you share a screenshot (https://bit.ly/2WiMpap) of the expiry notice that you see on the user interface?