Thank you for your reply. I clicked to install the Update Drivers and it says you have to temporarily disable AVG by right-clicking on the icon in the Task bar and selecting the green bar there that has AVG is on and selected with a green spot, When I right-click I don't have that menu, all I've got is the AVG icon which says AVG Security and underneath it has Unpin from Task Bar with the symbol.
Do I have to disable the AVG antie virus and if so, where is that menu?
I had the Update Drivers installed and activated on my old PC, as it used to update every so often. I had to get a new computer tower recently and I think the computer lady forgot to put the Driver Update on, as the icon isn't on my Desk Top now, but in my subscriptions it says I'm subscribed to it, but it needs activating.
I can't find anywhere to activate it except from my AVG Security interface, but when I click to install it, it runs along saying it's doing it, but then at the end it says it's failed. I found another area that asked for my activation code, which I didn't have, as I don't have the original email that I bought it with, but I managed to find it by accident somewhere and I think it's :
a71de9ca-f660-4f72-a178-8de86508df29 However, I can't find that place again to put it in. How do I get to activate it in a simple way, as I will be charged for it again in January 2021, and I think I paid $29.95c for it for a year, as that is all that was asked for at the time?
Do I have to disable the AVG antie virus and if so, where is that menu?
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Hi Jacqueline,
We understand your concern.
We will help you with the installation and activation.
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We understand your concern.
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