Hi Ruby,
Thank you for reaching out to us with your concerns, I will certainly help you to cancel auto renewal of your AVG PC TuneUp license.
I see that continuing protection service (auto renewal) is not enabled on AVG PC TuneUp license. We will not charge you for this.
Please try keep whole conversation in one question/thread to speed up resolution. I see that you have provided the registered email address in different post. Kindly ignore the email I have sent requesting to confirm account details.
Hi, I either never created an AVG Account upon subscribing to AVG Tuneup or it was registered under a different email address. I have now created an AVG Account under my current email address rubypretorius@gmail.com but I do not see my AVG Tuneup product therefor I cannot cancel my subscription. Could you please help by cancelling my subscription? I cannot do the online support chat as my work servers block the connection. My laptop was stolen earlier this week, it may be a few months before I purchase another laptop. Thank you in advance - Ruby, Cape Town, South Africa.
Hi Ruby,
Thank you for reaching out to us with your concerns, I will certainly help you to cancel auto renewal of your AVG PC TuneUp license.
I see that continuing protection service (auto renewal) is not enabled on AVG PC TuneUp license. We will not charge you for this.
Please try keep whole conversation in one question/thread to speed up resolution. I see that you have provided the registered email address in different post. Kindly ignore the email I have sent requesting to confirm account details.