Hello Avinash,
I'd like to express my sincere appreciation to you, and to the customer service team. Thank you for responding and taking action quickly. Hope everything gets sorted out with no further complication.
Triet
Hello, Triet.
We regret to hear that the instructions to cancel the subscription did not work. Please do not worry, we forwarded your refund request to the concerned team. They will get back to you with further details at the earliest. Appreciate your patience in the meantime.
To Whom It May Concern,
I received the email notifying my free trial of TuneUp will be expired and would be automatically renewed. It says in one of your article that there would be a link in that email for cancellation, but there was not. I could not find a cancellation button on AVG MyAccount either. I have no idea why you make this so hard for people to cancel your product. I read the term of agreement, knowing there would be an auto-renewal, but was not aware that the company would make it so difficult to avoid unwanted billing. I'd like to cancel any subscription I have with you and firmly request a refund of $49.99 charged today July 1st.
Hello Avinash,
I'd like to express my sincere appreciation to you, and to the customer service team. Thank you for responding and taking action quickly. Hope everything gets sorted out with no further complication.
Triet
Hello, Triet.
We regret to hear that the instructions to cancel the subscription did not work. Please do not worry, we forwarded your refund request to the concerned team. They will get back to you with further details at the earliest. Appreciate your patience in the meantime.
You are most welcome!