Can't exclude some detected threats with AVG IS 2015

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5

Hi Roger,
If file is detected as PUP (potentially unwanted program) there is option to add it into exceptions. Other detected files can be added to exceptions in Advanced AVG Settings.
Thanks

4

Thanks for the quick response.  However unless there is a change to how excluding files is done in future updates, I won't be using AVG anymore.  I really like your antivirus, and it does not slow down my old laptop, but right now I'm using 360 Internet Security, and whenever it detects a threat there is the option to ignore it (but scan it again if the file is ever modified).  I have a number of files I want to ignore, so ignoring them manually one by one is too much of hassle for me.

1

I have AVG configured to never quarantine threats automatically.  I did the initial full computer scan with detected a number of items.  I wanted to exclude every one of these as they are not actual threats, but generally related to unwanted programs.  I was able to tell AVG to ignore most of them, but a few file remain, where when I right click on the detected file there is only the option to "Remove Threats" - the option to exclude the threats for further detection is missing.

While I am really liking AVG so far, if there is no solution to this, I will be uninstalling it, as I do not want to remove these items, and don't want them being detected in future system scans.

Roger

2

Hi Roger,
If file is detected as PUP (potentially unwanted program) there is option to add it into exceptions. Other detected files can be added to exceptions in Advanced AVG Settings.
Thanks

3

Thanks for the quick response.  However unless there is a change to how excluding files is done in future updates, I won't be using AVG anymore.  I really like your antivirus, and it does not slow down my old laptop, but right now I'm using 360 Internet Security, and whenever it detects a threat there is the option to ignore it (but scan it again if the file is ever modified).  I have a number of files I want to ignore, so ignoring them manually one by one is too much of hassle for me.