Can't find emails in SPAM folder

Hi Gabrielle. I request you to check the 'Junk' and 'Trash' folder by logging to your email account from any Web Browser in your computer/laptop. Please feel free to contact us back for any further assistance. Thank you.

Yes, but I don't see the emails in my Junk Folder

Hello Gabrielle. Are you viewing your emails through any email client like Microsoft Outlook?

I have never used the AVG SPAM protection for my emails, but thought I'd try it out.  Now I'm getting notices of important emails that have been sent there, but when I check, there is nothing in the SPAM folder.  I have to get to those emails asap!  What do I do?

Yes, but I don't see the emails in my Junk Folder

Hello Gabrielle. Are you viewing your emails through any email client like Microsoft Outlook?