Can't find my purchase

AVG Protection
5

Hi Sylvain,
We apologize for the inconvenience caused due to the activation of the AVG Ultimate. Please check and confirm that you have logged into your AVG Zen with your AVG MyAccount. Here is a link with the steps to Login into AVG Zen : http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate
Thank you!

6

I have even totally uninstalled AVG and done a fresh install of Internet Security and taken the default install options and followed all the steps (I "do" computers for a living) – and I still have the Trial Version Expiration showing.

2

Hi Bill,
We're really sorry to hear that your AVG Internet Security is still not activated. We request you to contact our Technical Team : https://support.avg.com/support_contact_form?l=&retUrl=support_sales to assist you further regarding the issue.
Thank you!

1

I just bought AVG ultimate but whern I open AVG I have only the free version.
I did restart my computer but nothing changed.
What should I do?

3

I have even totally uninstalled AVG and done a fresh install of Internet Security and taken the default install options and followed all the steps (I "do" computers for a living) – and I still have the Trial Version Expiration showing.

4

Hi Sylvain,
We apologize for the inconvenience caused due to the activation of the AVG Ultimate. Please check and confirm that you have logged into your AVG Zen with your AVG MyAccount. Here is a link with the steps to Login into AVG Zen : http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate
Thank you!