Hello Shannon,
We are sorry for the inconvenience caused.
If you have the AVG free antivirus program installed you will be getting the campaign popups to try the latest and other programs of AVG.
However, you can setup the frequency for our AVG Marketing popups only if you upgrade to the latest version of AVG.
I had avg. free edition installed on my computer for quite some time and I kept getting pop ups to install avg zen- which I ALWAYS declined and it installed itself and is messing up my computer and ststem and can't get this crap off of it- talk about malware!!! I'm furious and want this off just spent the past several hours on the avg site trying to have this fixxed to no avail- can somebody PLEASE tell me, how to remove this unauthorized program from my PC before I seek other alternatives…u7gh
Hello Shannon,
We are sorry for the inconvenience caused.
If you have the AVG free antivirus program installed you will be getting the campaign popups to try the latest and other programs of AVG.
However, you can setup the frequency for our AVG Marketing popups only if you upgrade to the latest version of AVG.
To upgrade to latest version and setup Marketing frequency, please follow the instructions mentioned in this link: http://avgread.me/29lFofA .
Also provide us the screenshot of the popup that you receive to install Zen.
If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.