Can't get through on phone

Hi I'm trying to get through to AVG been trying to get them for a few months been a nightmare 
TRied through my bank for refund for subscription my bank was unsuccessful I wasn't aware of it being a renewal plus haven't been able to contact avg the numbers don't work
I don't know how to get this sorted… I was charged 84.99 for renewal /id never pay that much 
We've had bereavements all been a difficult time 

Hello Claire,
You've reached the AVG community support forum.
I am sorry to hear that you are facing this issue. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

Hello Claire,
You've reached the AVG community support forum.
I am sorry to hear that you are facing this issue. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.