Can't go to websites

Hi Cathy,

We are here to help.

Could you mention the website which you are trying to access?

Do you have the VPN turned on?

Please provide us the screenshot of the error message to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

I am trying to go to a trusted web site, but something is preventing me, get the message "This site can't be reached", even after turning off firewall. Help please

Hi Cathy,

We are here to help.

Could you mention the website which you are trying to access?

Do you have the VPN turned on?

Please provide us the screenshot of the error message to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.