Hello Azeez,
We are sorry to hear about the inconvenience caused. We request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only.
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.
Recently I have gone premium. But, since then, I am unable to locate my device on Anti-Theft portal. I have two devices. Once is Huawei tab and the other S7 edge. Even after trying many a times, I can't locate, shout or lock my devices remotely. the point of tracing lost cellphone is totally gone!
What to do … ?
Hello Azeez,
We are sorry to hear about the inconvenience caused. We request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only.
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.