Can't log into avg account on tablet

General discussion
6

Hello, Donna.
Are you using the same email address that you used to contact us here to login to AVG MyAccount? What error message are you receiving? Did you try different web browser or device?

1

Can not log in to Avg account on my tablet

5

Hello, Donna.
Are you using the same email address that you used to contact us here to login to AVG MyAccount? What error message are you receiving? Did you try different web browser or device?

4

Yes im positive I am but I will double check.

2

Yes I am using the same email address.  The error:. Is not a valid email address or it will say not valid email or incorrect password.  If I try forget password it says the email address is not registered or there is no account with this email.  


What I was trying to do is sync my AVG Antivirus Pro with the tablet.  Can I do that or do I have to buy on for the tablet as well.  

Thank you for the help.

3

We appreciate that, Donna. 

If the issue persists, try to reset your password using the link attached in a separate email you received today. 

We are here if you need further help.