Can't login to avg account

Hi Jennifer,

We're glad to look into this & help you.
Please clarify whether you're able to access the AVG account on browser using the password that you've recently set.
The program on your device can be activated either using an activation code or by logging into AVG account.
To help you with the appropriate steps to activate, let us know the operating system of the device in which you're looking to activate AVG program.

To Whom It May Concern,
I have an AVG account, when i try to log into it from AVG application, it doesn't recognize my password. I changed the password several times and it doesn't seem to rectify the situation. When I click help
on the login window from the AVG application it opens the following link https://support.avast.com/en-us/article/149/. None of this is helping me to login. I have a subscription that i want to use on the application. please tell me what i should do here. 
Regards,
Jennifer

Hi Jennifer,

We're glad to look into this & help you.
Please clarify whether you're able to access the AVG account on browser using the password that you've recently set.
The program on your device can be activated either using an activation code or by logging into AVG account.
To help you with the appropriate steps to activate, let us know the operating system of the device in which you're looking to activate AVG program.