Hello Joseph,
As per our record, you have purchased the subscription for AVG Performance Multidevice.
Do you have the AVG antivirus Free program installed on the protection component on AVG Zen interface?
To confirm whether AVG is causing this issue, we request you to temporarily disable AVG.
To disable AVG temporarily please follow the instructions mentioned in this link: http://avgread.me/1GnMD3N and then check whether Cinema 4D r16 is working.
Also for AVG web tuneup issue, may I know what is your default web browser?
Hey there, I have the AVG Zen Interface and I just reset my pc and I am re downloading AVG. So any advice?
Hey there, I recently downloaded AVG Security and I am unable to open the application 'Cinema 4D R16'. When i try and click on it, it doesnt open up. Any reasons as to why. By the way, Protection Pro is on and my Performanc Pro is at 78% but WEB TuneUp is diabled.
Hello Joseph,
Did you disable AVG temporarily as suggested and checked if you could access the application? Please let us know what is the result after you re install AVG program. Thank you.