Can't open Menu or any options

When I press the icon, the screen which tells me "you are 72% tuned up", but I can't open menu or other functions. What do I do?

Hi Alana,

We'll certainly help you with this.

Let's uninstall AVG TuneUp and reinstall it and check if you are able to open menu and other features.

Refer the articles below to uninstall and install AVG TuneUp:

https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-TuneUp

https://support.avg.com/SupportArticleView?urlname=Install-AVG-TuneUp