Hello Jay,
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them from your laptop and you should be able to resolve your issue. Thank you.
I have setup a rule allowing all TCP traffic on 3389 to my laptop, running Windows 10. I can access the machine with the firewall off. However, when I enable it, access is blocked. The rule doesn't appear to be working.
Hello Jay,
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them from your laptop and you should be able to resolve your issue. Thank you.