Can't receive email in Outlook 2010

Hello Tom,

I will help you with the necessary information.

This email issue is reported as bug and will get resolved in the next update of AVG.

I have sent you an email, please follow the steps from the email and get connected with our advanced support  They will take remote access of your computer and try some troubleshooting steps to check if that fix the issue.

Commencing 14th Feb I have not been able to receive Outlook 2010 email on Win 7 Desktop - error is connection to server was interrupted - I can send email. I now have the same problem on one email address on my other win 10 desktop. I receive all email if I disable the email shied on AVG Internet Security.

Hello Tom,

I will help you with the necessary information.

This email issue is reported as bug and will get resolved in the next update of AVG.

I have sent you an email, please follow the steps from the email and get connected with our advanced support  They will take remote access of your computer and try some troubleshooting steps to check if that fix the issue.