Can't remember my anti theft passwords

Hi Omar,
Password in AVG for Android can be changed only if phone is connected to Internet.
You can also try use first six characters of your regular password.
Thanks

Good day,

I accidentally locked my device using AVG anti  theft app. By changing sim cards. I tried the options on the remote management page but I get an error saying the device cannot be contacted.

 Please let me know what other information is required.

Hi Omar,
Password in AVG for Android can be changed only if phone is connected to Internet.
You can also try use first six characters of your regular password.
Thanks