Can't turn on AntiTrack function

AVG Protection
2

I am using free version in AVG Secure Broswer. Isn't the function also available in free version in the broswer? Previously, I could use the AntiTrack function freely in AVG browser. However, after the latest update, I can't turn on the function anymore. I think the problem is unrelated to whether it is free or paid version in the broswer. It is kind of technical issue.

8

Thank you for your reply. I am using Windows 11 at this moment. Here below is my screenshot describing the issue:

Looking forward to your reply. User-added image

1

After updated to newest version 101.0.16113.43 in AVG browser, I can't turn on AntiTrack function in AVG broswer. Even I clear all browsing history and cookies, and also reset all settings, as well as refreshing the pages, I still can't turn on AntiTrack function. Please fix this issue.

4

Thank you for your assistance! I can finally turn on AntiTrack function, after reinstalling AVG broswer. I am grateful for your sincere help. Thank you so much.

6

Hi Jerry,

We are sorry to know this.
We will check and help you with this issue.
May I know the version of your windows operating system please?
If possible, please share us the screenshot of "Can't turn on AntiTrack function" in AVG Secure Browser to check and help you further.
For taking a screenshot, please refer to this article: | AVG  (https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Create-screenshot )
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.

3

Thank you for your reply. I am using Windows 11 at this moment. Here below is my screenshot describing the issue:

Looking forward to your reply. User-added image

5

Thank you for sharing the screenshot, Jerry.
Are you using a free version of AVG AntiTrack program or paid version?
If it is a paid version, you can turn on AVG AntiTrack feature in AVG Secure Browser.
Thank you and keep us informed.

7

You are welcome, Jerry.
We are glad to know that your issue has been resolved.
Please feel free to contact us back for further assistance with AVG.
Thank you.