Same problem here. Avg web tune up cannot be removed from the app list/add-remove programme list on windows 10. Since everybody has the same problem why don't you share in public the resolution rather than sending pm's or making us issuing avg accounts only for that reason, or further more why don't you try to fix the bug???
The AVG add ons are still present on Internet Explorer add ons but they are disabled.
Here's what I did:
1. Used the removal tool as mentioned above (http://aa-download.avg.com/filedir/util/AVG_Remover.exe) and allowed to restart.
2. Checked Add/Remove Programs - UGH. It was STILL there!
3. Clicked on it and it uninstalled completely! (Before when I clicked on it, my default browser opened for me to 'remove the extension' which wasn't enabled anyway.)
Hope it works for you!
Congrats Eman (albeit a bit late, LOL)
I too had an issue removing the AVG web tuneup, which needed to be done before the system allowed install of current AVG Tuneup. I was able to use the AVG Remover app to dump the PC tuneup but the web tuneup was a bit more entrenched. I discovered it was applied as a plug-in within Internet Explorer (which I very rarely ever used). It seems the reason I wasn't able to uninstall it was because it was set as DEACTIVATED in the IE plug-in manager. When I set it to ENABLED, I was then able to successfully uninstall (I think I went through Control Panel / Programs and Features, right-click on program and uninstall). After this I restared and to be thorough, I ran the AVG Remover app again. It didn't find either tune up app, but prompted me if I wanted to run it anyway to clean up any remaining peices. I did, and this part took a little while so I'm thinking it found some leftovers. Restarted again and was able to install the current AVG Tuneup. YAAAYYY!!! =)
Hi
I have the same issue, I have tried the remover tool but it did not work. Can you please email me the answer to this issue or publish it here?
Thnaks
Hello Nelson,
I understand how something like this can really try your patience.
To uninstall AVG Web TuneUp I request you to run AVG remover tool. Once accepting the agreement, please choose AVG Web TuneUp and remove it and please do not choose any other product to remove from your pc. To run AVG remover tool for AVG Antivirus please follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Web TuneUp and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
Please feel free to contact us for any further assistance. Thank you.
Hello Ellie ,
We apologize for the inconvenience caused.
Please review the below link to uninstall web tune up from your browser.
http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-Toolbar-homepage-and-Secure-Search-from-your-browser
Once you have successfully removed the program from your browser, please check in program folders and delete AVG files if any.
Please revert us for any further assistance.
Thank you.
I think I have similar problem. I tried uninstalling AVG Web Tuneup but there was no response at all after clicking uninstall. Please advise.
I tried everything and still cant remove WebTuneUp!
Can you help?
Hi I've also recieved a manadorty update for AVG Web TuneUp. I've deleted AVG months ago due to an error in which it won't scan. Anyways I've tried to unistall AVG Web TuneUp from the control panel and nothing happened? Clicked on the uninstall/change twice and a message popup stating that its waiting for the program to finish uninstalling or being changed? I would like an email for help removing the program.
I am also having the exact same probably as everyone else. Web TuneUp refuses to remove itself. I have tried all of the steps listed above. I just bought Internet Security and am unable to install it because Web TuneUp is still on my PC.
Hey AVG peoples…Are you stupid !!! stop sending private mail and tell us in public how to remove your CRAP !! your product gave me headakes since a few year and I am starting to beleive your are a virus,not and anti virus. I Can'T REmove web tune up !!!
I used you Download Remover tool to remove AVG Web Tuneup and it went through normally. After the reboot I checked if in fact the program was removed and it was still there.
I got the same problem too. It is really pissing me off. Web tuneup uninstall stuck at the page like all the others say for over the night and the bar is still running. Vprot.exe error too.
avg pls assist to get this over and fixed
hi, ive been having the same exact issue with my web tune up not deleting and tried all the previous steps. Can you please send me the email for additional support as well, thanks.
Hello Ellie ,
We apologize for the inconvenience caused.
Please review the below link to uninstall web tune up from your browser.
http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-Toolbar-homepage-and-Secure-Search-from-your-browser
Once you have successfully removed the program from your browser, please check in program folders and delete AVG files if any.
Please revert us for any further assistance.
Thank you.
I did it successefully!
I know this topic is very old, but anyways:
I dont know if anyone came up with the same solution, I was too lazy to read repiles so I experimented a little and did it successfully.<br>Go to ,,program files,, and delete ,,AVG,, folders, if there are any<br>Go to ,,program files (x86),, and delete folder ,,AVG web tuneup,, and folder ,,AVG,,<br>Go to control panel and select ,,AVG web tuneup,, and click ,,uninstall,,<br>The popup will say that the program is already uninstalled<br>click ,,ok,, and thats it.
This way I deleted all AVG stuff on my laptop.
Hello Ellie,
We apologize for the delay in response.
I have sent you an email with necessary steps to get additional support to fix this issue.
Please get back to us for any further queries.
Thank you.
I have a similar problem. I have uninstalled AVG antivirus, but cant uninstall avg web tuneup, even when all the steps above and trying the tool recommended. Additionally, I am getting the following message on start-up: "Following AVG processes failed - vprot.exe", and this is affecting other programmes on my computer.
I cannot get rid of AVG Web tune up from my installed programs list. I have followed the above instructions including the remover tool to no avail. I have deleted the avg folders. Please help