Can't unlock my phone

Android products
1

Hi
I've tried to unlock my phone by logging in and pressing the unlock link.
Then I reset my password and that also did'nt work.
Now all i think i could do is to do the factory reset.
How do i do that?
Thanks
Janie

2

Hello Janie,

I apologize for the inconvenience caused. Please click on the following  link http://bit.ly/1EC8H4H and fill out your details, select as ANDROID then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution. Thank you.