Hello Veronica,
By this time the fix should have been released by Microsoft.
We request you to update the windows and check with the AVG scan.
Please do let us know the status.
Are we further forward on the date of the microsoft update for windows 10 that has affected the schedule scan which when I repaired as advised caused AVG to crash and had to be dealt with remotely by yourselves. I have not scanned now for 3 weeks and don't want to take the risk
sorry for repeated answers. Do not understand your question. I have not done a schedule scan because of the problem.
Thank you for the information.
Is the issue still persists?
Not a problem, please do not apologize for this.
If your windows is up to date then please try the schedule scan and let us know the status of it.