Hi William,
I am sorry for the inconvenience caused. I would like to appreciate your efforts and patience to resolve the issue. I have sent you an email with instructions to collect diagnostic logs which will help us to analyze the issue better. Please follow those steps, upload the logs and let us know.
Also, please share a screenshot ( http://avgclick.me/getscreenshot ) of AVG threat detection pop up. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I have read other postings concerning Centurylink. I also am having problems in trying to access my email. I am trying to unblock, however I am having trouble to do this.
Hi William,
I am sorry for the inconvenience caused. I would like to appreciate your efforts and patience to resolve the issue. I have sent you an email with instructions to collect diagnostic logs which will help us to analyze the issue better. Please follow those steps, upload the logs and let us know.
Also, please share a screenshot ( http://avgclick.me/getscreenshot ) of AVG threat detection pop up. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.