Certificate - email

Mac products
6

Hi Tomas, This is unusual behavior of product. Please share the screenshot of the message you receive. Let's work together to fix this.

7

Hi Tomas, 
Thank you for waiting. Our senior team requested you to delete that expired AVG Certificate from macOS keychain and reinstall AVG if the issue persists. 
1. Open Finder > Applications > Utilities > Keychain Access 
2. Find and delete expired "AVG trusted CA" (certificate)
3. Reinstall AVG : https://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-AntiVirus-for-Mac and check its status.

1

Hi, I have AVG for Mac and since installing AVG it keeps bugging me to allow certificates for my email. Like every minute or two (I have allowed it and marked it as to trust all, but never helped) … in the end I had to deactivate AVG security  - email shields - scan secured connections and I have finally achieved peace … everything is working. 

is it a bug or a feature? thx

2

Hi Tomas, This is unusual behavior of product. Please share the screenshot of the message you receive. Let's work together to fix this.

3

I just answered, but it disappeared … after I refreshed the page - is that usual?

5

Tomas, we have received the information here. Thanks for your effort.
We will check this with our senior team and get back to you.
Your patience is much appreciated.

4

Hi Tomas, 
Thank you for waiting. Our senior team requested you to delete that expired AVG Certificate from macOS keychain and reinstall AVG if the issue persists. 
1. Open Finder > Applications > Utilities > Keychain Access 
2. Find and delete expired "AVG trusted CA" (certificate)
3. Reinstall AVG : https://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-AntiVirus-for-Mac and check its status.