Change in my account

AVG Subscription
5

Hi Luuk,

Thanks for posting your concern in community forum.

Initially, you have purchased AVG Internet Security Multi-device 10 computers and for the renewal you are subscribed for the same.

To purchase the same for 1 PC, refer the link below or reach our AVG sales team.

https://www.avg.com/en-us/internet-security

AVG sales team contact form: https://support.avg.com/support_sales?l=en

1

I notice that my AVG account is changed and covers for the year July 2020- July 2021 …10 computers. I only have ONE computer. I also received an e-mail/bill with a higher amount.   How is that possible???

2

Luuk, our AVG sales team will cancel the auto-renewal for current subscription and help you with purchasing the same for 1 PC.

4

Hi Luuk,

Thanks for posting your concern in community forum.

Initially, you have purchased AVG Internet Security Multi-device 10 computers and for the renewal you are subscribed for the same.

To purchase the same for 1 PC, refer the link below or reach our AVG sales team.

https://www.avg.com/en-us/internet-security

AVG sales team contact form: https://support.avg.com/support_sales?l=en

3

But, I never ordered in the past an AVG Internet Security Multi-device 10 computers.
Since a several years I only had one computer.
I am afraid that when I give a new order for one computer …I will have 2 accounts