Change untrusted network to "I trust this network"

Hi Stephen,

We're sorry to hear this. Thank you for notifying us.
We'd suggest you take advantage of our free additional support to check the issue for you. 
To connect with them, follow the steps that have been sent to you via email.
Thank you.

The AVG documentation tells me I can select the "I trust this network" button to change the status of the network. But when I click on this button, it immediately reverts to "untrusted network." I am having huge problems trying to get my new laptop to sync with my printer. My laptop is considered an untrusted network!

Hi Stephen,

We're sorry to hear this. Thank you for notifying us.
We'd suggest you take advantage of our free additional support to check the issue for you. 
To connect with them, follow the steps that have been sent to you via email.
Thank you.