Charged $1 by Digital River after free trial?

AVG Subscription
5

Hi Mariam,

Let me clarify this for you.
I can assure that we don't charge our customers for the trial orders. A temporary hold of 1.00 USD or EUR (or its equivalent in your currency) may appear to verify the validity of your card. This isn't an actual charge.
At the end of a 30 or 60-day free trial, the trial version is automatically converted to a paid version if the subscription is not canceled.
If you need any further clarifications, do let us know.

1

After obtaining my FREE trial an hour ago, I checked my bank account and was charged $1 by Digital River??

2

Hi Mariam,

Let me clarify this for you.
I can assure that we don't charge our customers for the trial orders. A temporary hold of 1.00 USD or EUR (or its equivalent in your currency) may appear to verify the validity of your card. This isn't an actual charge.
At the end of a 30 or 60-day free trial, the trial version is automatically converted to a paid version if the subscription is not canceled.
If you need any further clarifications, do let us know.

4

Yes, Mariam. You can cancel the trial anytime.

We will send an email notification to inform you about the upcoming automatic renewal, which also contains instructions to cancel.

3

will i be able to cancel the trial before i need to pay?