Charged 49.99 without my knowledge

AVG Subscription
7

Hello Paul,
We acknowledge your refund request. You have been charged for renewal of AVG TuneUp - Unlimited.
When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. You will receive an email regarding the automatic extension of AVG subscription before 45 days and will be billed 15 days before the product expires.
Are you looking for refund for this AVG Tuneup product?

8

Hello,

thanks for your help.

i don't understand what's going on but it's now the 5th time i try to post my answer and it never shows up.

To be specific, I'm looking for refund for the 49.99 that was charged to me on june 29th by "DRI*AVG TECHNOLOGIES"

Please advise,



Paul

1

Hello,

Not a happy camper this morning. Just found out i was charged 49.99 for some unknown subscription from AVG last week.

I never agreed to this. Please issue refund right away and remove my credit card from your records.

Please advise,


Paul Berthiaume

4

Hello Paul,
We acknowledge your refund request. You have been charged for renewal of AVG TuneUp - Unlimited.
When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. You will receive an email regarding the automatic extension of AVG subscription before 45 days and will be billed 15 days before the product expires.
Are you looking for refund for this AVG Tuneup product?

2

Hello,

thanks for your help.

i don't understand what's going on but it's now the 5th time i try to post my answer and it never shows up.

To be specific, I'm looking for refund for the 49.99 that was charged to me on june 29th by "DRI*AVG TECHNOLOGIES"

Please advise,



Paul

3

Hello,

thanks for your help.

To be specific, I'm looking for refund for the 49.99 that was charged to me on june 29th by "DRI*AVG TECHNOLOGIES"

Please advise,



Paul

5

Hello Paul, 

We are able to see your replies. 

We have also initiated a refund in the amount 49.99 CAD and sent you an e-mail confirming the same. 

Do you have any issues in viewing your posts? 

6

We understand your concern, Paul. 
We've initiated the refund process & an email confirmiing the same has been sent to you. For further queries, feel free to write back to us.