Hello Auran,
You have been charged AUD79.99 for the renewal of AVG Secure VPN - 1 User product which had auto renewal enabled for the first purchase.
This product was registered under an incorrect email address as we could see a typo made in it.
Hence, you didn't receive the auto renewal email notification for this product.
This product will help you to secure the online privacy and it doesn't come under antivirus product category.
To know more about the product, refer this https://goo.gl/YK5v2Q FAQ.
If you would like to use the product, we can update the correct email address and help you with the installation.
If not, we can process the refund for this charge.
Awaiting your confirmation!
Hi, i was charged 80 dollars and i just use avg free, i went through my email and i didnt even have an account i just made one to ask about this… i dont have a lot of money to spare and if i cant get a refund then i would at least like more than the the free version of avg… anyone help with this?
| DRI*AVG Technologi es orderfAU Card Used xxxx | $79.99 |
ah okay, would you please refund it and cancel any further renewals? thanks very much for the reply! 
Sure. We have cancelled the auto renewal for it and initiated the refund for the recent charge.
An email explaining the refund status has been sent.
We couldn't find any other active subscriptions on your account.
Hello Auran,
You have been charged AUD79.99 for the renewal of AVG Secure VPN - 1 User product which had auto renewal enabled for the first purchase.
This product was registered under an incorrect email address as we could see a typo made in it.
Hence, you didn't receive the auto renewal email notification for this product.
This product will help you to secure the online privacy and it doesn't come under antivirus product category.
To know more about the product, refer this https://goo.gl/YK5v2Q FAQ.
If you would like to use the product, we can update the correct email address and help you with the installation.
If not, we can process the refund for this charge.
Awaiting your confirmation!