Charged for a subscription that I did not request

I have been charged on my Paypal account for AntiTrack which I never requested or approved.
I was then contacted on my email address, that I have never used with my AVG account, and  included the invoice stating that I would continue to be slugged $70 every year. How do I get this stopped and get refunded the money that was removed from my account. I wouldn't mind being able to talk to a human who might actually be able to help me with this problem.

Hello Eleanor,
You've reached the AVG community support forum.
I am sorry to hear that you have been charged by AVG. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

Hello Eleanor,
You've reached the AVG community support forum.
I am sorry to hear that you have been charged by AVG. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.