Hello Shehreeze,
We realize your situation. You have been charged $86.59 for the AVG Secure VPN Multi-device product as there was a 60 day trial signed up which had auto renewal service enabled.
An email notification was sent on prior to let you know about this process.
Do you confirm to get refund for this charge?
Hello! I just saw that I’ve been charged for a service I do not remember signing up for, you see, I’ve already got a VPN installed in my computer from another company so there is no need for me to have signed up for another. This is actually really an inconvenience for me as I’ve been overdrafted on my account because of this charge and at now I’m at risk of being charged an overdraft fee by the bank. Please right the
I confirm to receive a refund.
Thank you for confirming, Shehreeze.
We have initiated refund for this renewed order. Once we finish our internal refund procedure, the transaction will be processed by the payment operator.
You will receive additional confirmation in a separate e-mail. If you have not received the separate email, please check your junk or spam mail filters.
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
Hello Shehreeze,
We realize your situation. You have been charged $86.59 for the AVG Secure VPN Multi-device product as there was a 60 day trial signed up which had auto renewal service enabled.
An email notification was sent on prior to let you know about this process.
Do you confirm to get refund for this charge?