Charged my bill for 2 years now?

AVG Subscription
4

Hello Raymond,

I understand the inconvenience.
Since we are facing an issue in checking customers subscription, we will not be able to locate your account now.
We are working to fix this issue.
Once it is fixed, we will assist further on this matter.
Your patience is much appreciated.

1

I was charged for Euro 34,99 bij DRI AVG TECHNOLOGIES IE on April 30.
I have no software!! What software it is? Got no bill, e- mail ,letter or what ever?

There is not agreement! So, how I stop charging my bill???

2

Hello Raymond,

I understand the inconvenience.
Since we are facing an issue in checking customers subscription, we will not be able to locate your account now.
We are working to fix this issue.
Once it is fixed, we will assist further on this matter.
Your patience is much appreciated.

3

Raymond, appreciate your patience.
Unfortunately, we could not find any details about the charge you are referring to on the account registered with the email address you used to contact us here. We have sent you an email requesting more details. Please check your inbox and spam/junk folder as well for the email and revert with requested information.