Hello Reginald,
Thank you for reaching out to us. My name is Jovana and I'm with AVG support.
In order to answer your question more efficiently, I've reached out to our specialists, shared your question, and as soon as I get more information I'll let you know.
Thank you very much for your understanding and patience.
Hello Reginald,
Thank you for your patience.
If you are unsure about a certain file you can always use our false positive form (https://www.avg.com/en-us/false-positive-file-form#pc). After the analysis is completed, we will inform you if it is correct or not.
About hashes, we recommend uploading the file to the Virus total (https://www.virustotal.com/gui/home/upload) database as it shows you the SHA256 and also if Antivirus vendors think it is malicious or not.
I hope this helps and clarifies your concerns.
Thanks. Have a great day!
Jovana
Is there a way to see the hash algorithms (MD5, SHA1, SHA256)? I just recently got a nasty trojan from Brother's downloading and installing printer software that I thought was legit. I had to do a complete system wipe to get rid of it and changing account passwords. I am extra cautious now and check hash files before I run installation programs now.
Hello Reginald,
Thank you for reaching out to us. My name is Jovana and I'm with AVG support.
In order to answer your question more efficiently, I've reached out to our specialists, shared your question, and as soon as I get more information I'll let you know.
Thank you very much for your understanding and patience.