Hi Jack,
We'd be glad to clarify the charges for you.
The charges of 59.99 USD is for the renewal of AVG Anti-Virus (1 computer) as auto-renewal is enabled for the initial purchase by default. The reminder e-mail was sent to you on December 20, 2018 and it includes instructions on how to cancel the subscription.
We assure you that we have not processed any unauthorized payments from your card or account.
If you wish to have a refund, let us know to proceed further.
Awaiting your reply!!
was charged $59.99 for renewal, this was not authorized, and automatic renewal was canceled last two years ago, never recieved any type of emails concerning this charge
Hi Jack,
We just sent you an order confirmation e-mail and the invoice of the order (AVG Anti-Track).
If the e-mail is not found in your inbox, do check your spam/junk folders as well.
Thank you.
would you please e-mail this info again please, my acct has expired bought another year and cannot get it to load the lic no
Jack, would you like us to send the order confirmation e-mail of your recent order AVG Anti-Virus (1 computer) via e-mail?
either a copy of the one in december or a refund
either a copy of the one in december or a refund